TERMS OF SERVICE OVERVIEW
This website is operated by HELD IN FORM. Throughout the site, the terms “we”, “us”, and “our” refer to HELD IN FORM. HELD IN FORM offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically. Your continued use of the website following posting of changes constitutes acceptance.
Our store is hosted on SQUARESPACE, which provides the online ecommerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in your use of the Service.
You must not transmit any worms, viruses, or destructive code. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes necessary to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to the Service or any contact on the website, without express written permission from us.
Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting more accurate, complete, or timely sources. Any reliance on material from this site is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify site content at any time but are under no obligation to update any information. You agree it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice.
We are not liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We make every effort to display our product colours and details accurately. Variations can occur due to garment dye processes, screen calibrations, and natural manufacturing tolerances. We cannot guarantee your computer monitor’s accuracy.
All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, or information purchased will meet your expectations or that errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
If fraud or any suspicious behaviour is suspected, we reserve the right to refuse any order you place. We may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders under the same customer account, credit card, and/or billing or shipping address.
If we make a change to or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided.
For more details, please review our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available may include materials from third-parties.
Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and are not liable for materials, products, or services of third-parties.
We are not responsible for any harm or damages related to the purchase or use of goods or content from third-party websites. Review third-party policies carefully before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send submissions at our request or voluntarily (creative ideas, suggestions, proposals, plans, or other materials), you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium without restriction.
We are not obligated to maintain comments in confidence, compensate you, or respond. We may monitor, edit, or remove content that we determine is unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable or violates these Terms.
You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You may not use a false email address or mislead us or others as to the origin of comments.
You are solely responsible for your comments and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site containing typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct errors or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
We undertake no obligation to update or amend information except as required by law.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions, you are prohibited from using the site or its content:
(a) for unlawful purposes
(b) to solicit others to perform unlawful acts
(c) to violate international, federal, provincial, or local laws
(d) to infringe intellectual property rights
(e) to harass, abuse, insult, defame, intimidate, or discriminate
(f) to submit false or misleading information
(g) to upload or transmit malicious code
(h) to collect personal information of others
(i) to spam or crawl
(j) for obscene or immoral purposes
(k) to interfere with security features of the Service or related websites
We reserve the right to terminate your use of the Service for violating prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.
You agree that your use of the Service is at your sole risk. The Service and all products delivered to you are provided “as is” and “as available,” without any warranties or conditions, including implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall HELD IN FORM, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.
Because some jurisdictions do not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent allowed by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless HELD IN FORM and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that portion shall be severed without affecting the validity of remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vancouver, BC Canada.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current Terms at any time on this page. We reserve the right to update or change any part by posting revisions to our website. Your continued use of the site following changes constitutes acceptance to said changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to us at admin@heldinform.com