PRIVACY POLICY
Held in Form respects your privacy. We collect only what we need to operate our business, improve our products, and deliver a reliable customer experience. This policy explains what information we collect, how we use it, and the rights you have regarding your data.
By visiting our site or purchasing our products, you agree to the practices described in this Privacy Policy.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide such as your name, billing and shipping address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, along with basic technical data, to help us learn about your browser, device, and operating environment.
Email marketing (if applicable): With your permission, we may send you emails about HELD IN FORM, new product releases, editorial content, and brand updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or initiate a return, we imply that you consent to our collecting and using it for that specific purpose only.
If we request your personal information for a secondary purpose (for example, marketing), we will ask you directly for your expressed consent or provide an opportunity to decline.
How do I withdraw my consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – SQUARESPACE
Our store is hosted on Squarespace. They provide the e-commerce platform that allows us to sell our products and services to customers worldwide.
Your data is stored through Squarespace’s data storage, databases, and the general Squarespace commerce application. Squarespace stores your information on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, your payment information is processed by Squarespace’s integrated third-party payment processors, such as Stripe or PayPal. Your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase, after which it is deleted.
All direct payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover.
For more insight, you may also want to read Squarespace’s Terms of Service or Privacy Policy.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide. This includes payment processors, shipping carriers, analytics tools, and email platforms.
However, certain providers have their own privacy policies regarding the information we must share with them for purchase-related transactions. We recommend reviewing their policies so you understand how your information will be handled.
Certain providers may operate in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction where that provider operates.
For example, if you are located in Canada and your payment is processed by a gateway located in the United States, your information may be subject to U.S. legislation.
Once you leave our store or are redirected to a third-party website or application, this Privacy Policy and our Terms of Service no longer apply.
Links:
When you click external links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide your credit card information, the data is encrypted using SSL technology and stored using AES-256 encryption. Although no method of online transmission or electronic storage is completely secure, we follow all PCI-DSS requirements and implement additional measures aligned with accepted security standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority and have given us permission to allow your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact our Privacy Compliance Officer at:
admin@heldinform.com