RETURNS AND EXCHANGES


WE ACCEPT RETURNS OR EXCHANGES ON REGULAR PRICED ITEMS THAT MEET THE FOLLOWING REQUIREMENTS:


For Refund: Return is initiated and mailed back by the customer within 7 days of delivery date.

For Exchange/Store Credit: Return is initiated and mailed back by the customer within 30 days of delivery date.


The item(s) is new, unworn, unwashed and in original packaging with tags attached.

Shipping and handling is NOT refundable.

If free shipping has been provided, there will be a restocking fee of $25.

Customers are responsible for the cost of return shipping. This includes any additional duties/taxes incurred for international shipments.

Gift cards, hats, intimates, home accessories, magazines and/or publications are non returnable.

ALL SALE ITEMS are final purchase.


INITIATE A RETURN

To initiate a return, contact us at admin@heldinform.com

Please include your order number with your message.